Return Policy:
- What is your return policy?
We accept returns within 7 days of the delivery date for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached.
- How do I initiate a return?
To initiate a return, please contact our customer service team info@xannder.com with your order number and reason for return. They will provide you with further instructions on how to return your item.
- Who is responsible for return shipping costs?
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
- How long does it take to process a return?
Once we receive your returned item, please allow 3-5 business days for us to process your return an exchange.
We hope these FAQs have addressed your queries regarding our Shipping and Return Policy. If you have any further questions, feel free to reach out to our customer service team at info@xannder.com for assistance.